Samantha Van den Broek, CRCM
Shamrock, TX.
(619) 212-6450 | Sammie.v@gmail.com
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EXECUTIVE PROFILE
Senior Compliance and Risk Management leader with 15+ years in financial services and credit union operations, specializing in enterprise compliance programs, regulatory risk oversight, and audit/examination management. Proven success advising executive leadership, designing scalable Compliance Management Systems (CMS), and leading cross-functional initiatives that mitigate regulatory exposure while supporting business growth.
Expert in federal and state regulatory frameworks impacting lending, debt resolution, collections, and financial operations, with extensive experience managing regulatory change, third-party risk, and compliance monitoring programs.
REGULATORY EXPERTISE
BSA/AML • ECOA • HMDA • TILA • RESPA • UDAAP • FDCPA • FCRA • SCRA • MLA
OFAC • CAN-SPAM • COPPA • Reg CC • Reg D • Reg E • Reg Z • TISA • Flood Regulations
CORE LEADERSHIP COMPETENCIES
Enterprise Compliance Strategy
Regulatory Risk Management
Compliance Management Systems (CMS)
Regulatory Change Management
Regulatory Exams & Audit Leadership
Third-Party Risk Oversight
Fair Lending & Consumer Protection
Compliance Monitoring & Testing
Operational Risk Management
Policy Governance & Internal Controls
EDUCATION
University of California, San Diego
Bachelor of Arts – Linguistics
Minor – Law & Society
PROFESSIONAL EXPERIENCE
ACHIEVE
Compliance & Risk Officer – Debt Resolution / Lending
2022 – 2026
- Served as senior compliance advisor to business leadership, providing strategic regulatory guidance across lending and debt resolution operations.
- Directed enterprise compliance initiatives including risk assessments, regulatory change management, issue remediation, and compliance monitoring programs.
- Led third-party risk oversight, ensuring vendor compliance and operational risk mitigation across lending and servicing partners.
- Partnered with executive leadership to identify emerging regulatory risks and develop proactive mitigation strategies.
- Managed root cause analysis and the implementation of corrective action plans to address regulatory and operational deficiencies.
- Developed data-driven compliance monitoring strategies by leveraging complaints, QA results, and operational metrics to identify risk trends.
- Conducted compliance reviews for loan pools prepared for securitization or sale, addressing investor and rating agency inquiries.
- Managed regulatory examination and audit engagements, coordinating cross-department responses and overseeing remediation of findings.
- Assist with new licensing and renewal applications for both Lending and Debt resolution businesses.
REESE LAW GROUP
Compliance Officer
2019 – 2022
- Directed the firm’s Compliance Management Program, ensuring adherence to federal and state consumer protection regulations related to collections and insurance subrogation.
- Managed regulatory inquiries and formal responses to government agencies, auditors, and clients.
- Advised executive leadership on regulatory strategy and operational risk exposure.
- Supported firm growth initiatives through regulatory due diligence and compliance risk analysis.
- Developed firm-wide compliance procedures, training frameworks, and internal control processes.
- Conducted internal compliance audits and partnered with department leadership to implement corrective actions.
SAN DIEGO COUNTY CREDIT UNION
Compliance Officer
2017 – 2019
- Led enterprise compliance oversight for consumer lending, real estate lending, deposit operations and collections.
- Managed the institution’s complaint management program, reporting trends and risk insights to senior leadership.
- Conducted fair lending analyses and loan file reviews to determine potential discriminatory lending risks.
- Directed compliance risk assessments and monitoring programs across multiple business units.
- Oversaw vendor due diligence and third-party risk assessments.
- Authored and maintained compliance policies aligned with federal and state regulatory requirements.
NORTH ISLAND CREDIT UNION
Compliance Officer
2014 – 2017
- Managed regulatory compliance programs covering BSA/AML, consumer lending, deposit operations, and fraud investigations.
- Prepared Suspicious Activity Reports (SARs) and conducted financial crime investigations.
- Delivered compliance and BSA training to operational staff and management.
- Reviewed marketing and disclosures for regulatory compliance.
Earlier Roles – North Island Credit Union
Consumer Loan Compliance Specialist & Trainer
Consumer Lending Funder
Member Services Specialist
Financial Services Representative
Teller / Call Center Representative
Promoted through multiple operational and compliance roles supporting lending, member services, training, and regulatory compliance.